FAQ

Are all items authentic?

Yes. Every item is carefully inspected by Amati and comes with an independent Legit Grails Certificate of Authenticity.

Where do your handbags come from?

Our collection is carefully sourced from trusted suppliers and reputable auctions, with a strong focus on Japan, known for its exceptional standards in luxury resale.

What condition are the items in?

Every item is individually inspected and photographed. Any signs of wear are clearly described in the product description so you know exactly what to expect.

What is included with my purchase?

Your order includes an independent Legit Grails Certificate of Authenticity. Any original accessories, such as a dust bag or box, are included when mentioned in the product description.

Do you ship internationally?

Yes. We ship worldwide with secure packaging and Track & Trace.

How long does shipping take?

Orders are usually dispatched within 1–2 business days. Delivery times depend on your destination.

Can I return my order?

Returns are accepted in accordance with our Return Policy. Please refer to our Returns page for full details.

Can I reserve an item?

As every piece is unique, reservations are generally not possible. Items are sold on a first-come, first-served basis.

Do you buy designer handbags?

At this moment, Amati focuses exclusively on offering a curated collection of authentic preloved designer handbags.

How can I contact Amati?

You can contact us via our Contact page or send us a message through Instagram. We are happy to help.